Frequently Asked Questions

Below are some of our frequently asked questions and their answers.

I have never used your products before. Where can I find more information on how to use them?

Check out our Youtube page for helpful videos on how to set up our drinkers / feeders / trap boxes and the best way to get the most out of our products.

Why are your prices all excluding VAT?

The majority of our customers are registered for VAT and prefer to see the excluding VAT price.  The VAT is added on at a later stage in the shopping basket.


I’m in Scotland but the carriage charge seems high.  Why is this?

Some areas are classed by the couriers as more expensive to deliver to and different couriers can take different products.  Please email or call us for a more bespoke and accurate carriage quote.

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