Shipping

How do we charge for shipping?

Our only considerations when shipping is to get your ordered items to you in the most efficient, cost effective and secure method possible. We only charge you the net cost to us. The complexity, content, urgency and destination of your order will all have an effect on which carrier and tariff combination we use.

Due to the very varied nature of our products - some very large, some hazardous and some very fragile, the most cost effective solution cannot be calculated online with any degree of accuracy. To simplify this problem we offer you two solutions: Unless you instruct us to the contrary (easily done during the checkout procedure) we will proceed as follows:

Unfortunately currently due to the complexity of the carriage charges we currently do not take payment direct on our website.  

We will contact you to take payment details over the phone. At this stage we will work out the most cost effective method of shipping and charge the cost price  when collecting payment.

If you prefer to be aware of shipping charges we are able to let you know at this stage or, if preferred, we  can email you a ProForma invoice for payment. You will be able to request this in checkout:

Charge at Cost 

or

Call to Confirm Cost

Quill Productions reserve the right to cancel this offer without notice.

Please note: we are unable to ship liquids and aerosols overseas due to the current Government Safety Regulations. Customers from the Channel Islands, Republic of Ireland and Northern Ireland please enquire!

** Unfortunately we are unable to ship the the USA.**

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